Prom Rental F.A.Q.
APPOINTMENTS/BOOKINGS:
Do I need an appointment?
You will only need to schedule an appointment if in a group (4 or more students at one time).
What does my rental include?
Your rental will include your jacket, pant, shirt, tie, vest, and cufflinks .
How long before the prom do I need to book my order?
As soon as you know you are attending prom, it is best to come down to reserve your order to allow for best selection/sizing. We also accept last minute orders.
PAYMENT/FEES:
Do I need to leave a deposit in order to book a rental?
$20.00 is the minimum deposit required-However you can always pay in full at time of booking.
Do you offer discounts?
Yes, we offer a $40.00 off discount coupon on our website-Get yours by clicking
HERE
What form of payment do you accept?
We accept Cash, MasterCard, Visa, or American Express-NO PERSONAL CHECKS PLEASE.
Do I get a refund if I do not use my order?
You will receive a store credit for the full amount of your order.
Are there any hidden fees?
No, we have no hidden fees or sales taxes.
What is the late fee for a late return?
You will be charged a $20.00 late fee per day.
What is the cancellation fee?
Your initial $20.00 payment given at booking will serve as your cancellation fee.
PICK UPS/RETURNS:
We GUARANTEE your tuxedo the day of the prom. If it arrives prior to that day, you may pick it up early with no extra charge.
Is try-on required at pickup?
Try-on is recommended, in addition, your order maybe be picked up by someone else for your convenience.
When do I return the rental?
We ask that you return your rental the next business day.
Do I need to dry clean my order before returning?
No, dry cleaning is included in your rental price.
OTHER INFO:
Do you carry slim fit styles?
We carry slim fit styles in black, white, burgundy, and navy.
Do you offer color match?
Yes-We have a wide selection of colors to compliment your date’s attire.
Can you size larger gentlemen?
Big, tall, short, or small-We fit them all!!!!
What if I damage my garment?
You will be charged a full replacement cost to cover the damaged item.